Your memories, treated with care
Privacy Notice
Last updated: October 2026
1. Who is responsible for your data
Our Love Story is the trading name of Starshadia Steed, the seller operating this website. Starshadia Steed is the data controller for the personal data described in this notice. That means we decide how and why your data is used when you create an account, build a magazine, or buy a digital product from us.
2. What we collect
- Account data — your name, email address, and sign-in credentials.
- Your content — the photos, names, dates, stories, and wedding details you add to your magazines and calendars.
- Purchase records — what you bought and when (payment card details themselves are handled by Paddle, never by us).
- Usage and device data — basic technical information such as IP address, browser type, and how you use the site, used for security and product improvement.
- Support messages — if you contact us, we keep the conversation.
3. Why we use it
- To create and maintain your account and save your magazines (performance of our contract with you).
- To deliver your purchases and unlock what you paid for (contract).
- To keep the Service secure and prevent fraud (legitimate interest).
- To improve the product and fix problems (legitimate interest).
- To meet legal and tax obligations (legal obligation).
4. Who we share it with
- Paddle, our Merchant of Record, for the sale of products, payments, tax compliance, and invoicing.
- Service providers who host and operate the Service (cloud hosting, storage, and AI processing for the photo edits you request).
- Professional advisers (legal, accounting) where needed.
- Authorities where required by law.
We do not sell your personal data, and we do not share your photos for advertising.
5. How long we keep it
We keep your data while your account is active and as long as needed to provide the Service and meet legal obligations. When data is no longer needed, it is deleted or anonymised. After you pay for and download a magazine, the account copy is released and removed from our storage.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal data, to restrict or object to processing, and to withdraw consent. To exercise any of these rights, contact us through the site. If you are in the UK or EEA, you also have the right to complain to your data protection authority, and we will respond to requests within one month.
7. International transfers
Some of our service providers process data outside your country. Where data leaves the UK/EEA, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.
8. Security
We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your data and your photos.
9. Cookies
We use essential cookies and local storage to keep you signed in and to remember your magazines on your device. We do not use advertising cookies. You can clear these in your browser settings at any time.